Contact & support
Contact us
A question about a piece of jewelry, a size, an order, a return or a payment? We are reachable by email and on WhatsApp to answer you as clearly as possible.
Write to us
For any enquiry before or after purchase, you can contact us directly. We take the time to read each message carefully in order to provide a useful and tailored response.
We generally reply within 24 to 72 business hours. Postal address: Le Coffre à Bijoux - 189 avenue Michel Croz - 74400 Chamonix - France
For any enquiry, you can write to us at the following address:
For a quick response, you can also message us on WhatsApp.
+33 7 49 93 23 23
To help us reply faster
In your message, you can specify the subject of your enquiry: question about a piece of jewelry, pre-order enquiry, order tracking, return, size or after-sales service.
The more precise your message, the more useful and prompt our reply can be.